|
 Super Happy Shopper found an amazingly large selection
of wood working tools, hardware, accessories, plans and shop supplies at
Wood Shop Supply. with a bit of web site tweaking, WorkShopSupply.ca could
really be a world-class online catalogue.
 The
WorkShopSupply.ca web site has a few minor web site design flaws that don't
really hamper the purchasing, however, if corrected, the web site would
inspire more confidence when ordering online rather than having to resort to
the phone to call their 1-800 ordering phone line.
Pricing is in Canadian dollars so US residents will be
able to buy wood working tools, equipment and supplies at a very good price
due to the favourable exchange rate. Also, US residents will not pay sales
tax and that will increase their savings even further.
Super Happy Shopper determined that web site security
was in place, however their security policy is not stated adequately on
their site.
Customer service was knowledgeable and helpful when we
called. You may be eligible for free shipping if you live in certain areas.
If not, their posted shipping rates, for Canada, the US and international,
are competitive and reasonable.
Overall this online catalogue of wood working tools,
equipment and supplies could use a bit more work to state their excellent
privacy and security policies that are obviously in place. This would help
to inspire more confidence in customers wishing to place order online.
However, the incredible selection and low prices due to the exchange rate on
the Canadian dollar still entices us to order from this otherwise fine
online shopping web site.
Browse the online catalogue:
Wood Working Web Site
Links |
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WorkShopSupply.ca |
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Safety |
Overall Safety Rating |
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Location |
Embro, Ont. Canada |
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Operating Since |
1985 |
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Privacy Policy |
Yes, brief |
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Security Policy |
Yes, very brief |
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Secure Socket Layer |
Yes, https |
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Digital Certificate |
Valid, Thawte |
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Trust Seal Enrolment |
 of
Ontario |
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Site Identification |
Contact details, map |
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Business Relationships |
None stated |
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Usability |
Overall Rating |
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Download Speed |
25 sec, 28.8 modem |
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Web Site Design |
slight alignment problems |
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Browser Compatibility |
Netscape good, IE fair |
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Screen Resolutions |
all OK |
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Cookies |
No |
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Broken Links |
None |
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Navigation |
Excellent, hypertext links |
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Search Function |
Yes |
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Product Selection |
Extensive |
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In Stock Indication |
No |
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Product Images |
All products |
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Product Reviews |
Brief |
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Personalization |
None |
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Special Services |
Free plans |
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Unique Features |
Conversion chart |
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Multi Language |
None |
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Awards |
None |
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Affiliate Program |
10% on sales |
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Contests |
None |
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Shopping System |
Overall Rating |
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Shopping Cart |
myshopcart.com |
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Currency |
CAD only |
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Account Creation |
No |
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Shipping & Handling |
Some free shipping |
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Shipping Insurance |
Not stated |
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Order Processing |
By customer service |
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Credit Cards |
   |
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Other Payment Options |
None |
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Order Cancellation |
Before purchase completed |
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Order Tracking |
None |
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Customer Service |
Overall Rating |
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Toll Free Number |
1-800-387-5716 |
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Response Time |
3 rings |
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Hours Open |
Mon - Fri, 9 - 5 EST |
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Languages |
English |
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International Orders |
Yes |
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Warranty |
Manufacturer's |
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Return Policy |
90 day, no questions |
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Price Guarantee |
None |
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Satisfaction Guarantee |
100%, no questions |
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Sales Tax |
Canadians only |
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Frequently Asked Questions |
No |
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